What Happens When the Elevators go Down?

A thorough relocation plan will have hundreds of items on a checklist – some more significant than others. They all have one goal in mind: creating minimum disruption. One frequently overlooked item that can cause major disruption during a move is the elevator. Failing to have a contingency plan for when an elevator goes down can be a very costly mistake.

Waiting For ElevatorWhen you relocate a company in or out of a multi-story building, the elevators play a very important role in keeping the process moving. Failure to have a backup plan for this unfortunate event could cost thousands of dollars.

Some buildings offer more options than others. If the building has multiple freight elevators, you could simply switch to the working freight elevator. You may have issues sharing this with the cleaning personnel, but with proper communication and planning with building management, this can be planned for as part of your contingency.

What happens when there is only one freight elevator or none at all? You can rely on additional passenger elevators. Again, with proper communication and planning, this could be a valid option. Make sure protection requirements and other tenants within the building are considered during the planning process.

Having a backup plan is even more important if you only have one elevator. A best practice is to hire a technician to remain on-site, or on-call with limited response time. The cost of this service would add to your overall move expenses, but compared to the cost of an elevator going down – and the peace of mind you will receive – it’s well worth the cost.

Never thought about including the cost of an elevator technician in your move budget? Download this Relocation Checklist to make sure you’re not missing any other costs with your budget.


Matt DennisMatthew Dennis is the COO and co-founder of 300 Decisions, a strategic, full-service relocation management company specializing in helping organizations transition into new work environments without disrupting business operations.


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