Some companies are large enough to have a contracted mover to perform recurring physical move services. Others use a professional Move Management Services firm to take care of sourcing, qualifying and bidding for them.
If you don’t have these luxuries and are selecting your mover in-house, the following tips will help you complete a thorough review of the movers’ qualifications.
Once you define your project requirements, you can begin the search for qualified movers interested in bidding on your project.
1. Obtaining basic company information is a must.
This includes office locations and contact information, type of business, type of labor available and the van lines they are associated with. Ask if they have recently been involved in any mergers or acquisitions and have them provide an overview of their management and organizational structure.
2. You’ll also want to have an understanding of their work history.
Which types of projects do they service and what is the breakdown of revenue for those types? This includes office and corporate moves, household moves, furniture installation, warehousing and any other niche moving services offered by the company. You may also ask for references of their project experience that are applicable to the services you are requesting.
3. Use finance and insurance information to qualify a potential move company.
You want to make sure they have the financial stability and have proper insurance coverage required by your organization. Ask if there are any pending lawsuits or damage claims filed in the previous three years to determine what existing claims or litigation in which the company may be involved.
4. Lastly, understand the capacity and resources of the moving company.
This is especially true with large or complex business moves. The amount of full time and part time employees as well as the types of positions employed is helpful for comparing the size of one moving company with the next. The amount of trucks and equipment can also be a helpful in comparing sizes.
This sample of review items should give you a solid foundation for evaluating multiple move companies and their qualifications. Keep in mind that no two move companies are the same, so doing your due diligence up front will save you time and money in the long run.
This downloadable Relocation 101 infographic is available for more information on the move process.
Matthew Dennis is the COO and co-founder of 300 Decisions, a strategic, full-service relocation management company specializing in helping organizations transition into new work environments without disrupting business operations.